Internet Photo Frame Frequently Asked Questions

d

Is there a limit on how many photos you can send at a time?

You can send 9 photos at a time.

d

What happens if a picture is sent to a frame that is turned off?

Once the frame is turned back on, the photos will be loaded to the frame.  This needs to happen within 7 days of sending the photos.  If the frame is not turned on within the 7 days, the pictures will need to be sent again.


d

How do you display photos that are saved on an SD card?

The photo frame automatically cycles through all of the photos, including those stored on an SD card.  Keep in mind that internally, the photo frame has 4 GB of data, or enough storage for 10,000 photos.

d

Can the frame be displayed vertically instead of horizontally?

Yes, you may position the frame so it is oriented vertically (up and down)  The photos will automatically adjust so that you can see them correctly.

d

Can you control how long each photo stays on the screen?

Yes, in the settings you can control the time the photo stays on.

d

Can it be hung on the wall?

Yes, it can be hung on the wall, you just have to be close enough to an outlet to plug it in.

d

Does the frame automatically adjust the photos so they are displayed correctly?

Yes, the frame automatically rotates the photos if necessary so they display correctly.

d

Is there a monthly fee?

No there is no monthly fee.  You download the free app and load photos from the app.